Table of Contents
Preface
Volume I
Section 1
Fundamental Concepts and Theories
This section opens this three-volume set with a look at Banking, Finance, and Accounting in a modern, global context.
In the wake of financial distress, increased awareness of all aspects of baking and investment, however fundamental, is critical. This section investigates many of these topics, including project management, international investment, and risk analysis, among others. In the opening 15 chapters of this extensive reference source, readers will obtain a clear understanding of the fundamental concepts and theories integral to the field of Banking, Finance, and Accounting.Chapter 1
Project Initiation: Investment Analysis for Sustainable Development................................................................. 1
Claudia Weninger, WU Vienna, Austria
Martina Huemann, WU Vienna, Austria
Chapter 2
Innovation and Competitiveness: An Exploratory Study on Turkish Financial Sector...................................... 18
Melisa Erdilek Karabay, Marmara University, Turkey
Chapter 3
Internet Banking Adoption by the Customers of Private Sector Banks in India................................................. 43
G. Varaprasad, National Institute of Technology Calicut, India
R. Sridharan, National Institute of Technology Calicut, India
Anandakuttan B. Unnithan, Indian Institute of Management Kozhikode, India
Chapter 4
Causality between Credit Deposit Ratio and Credit Share in Major Indian States during 1972 -2008 54 Ramesh Chandra Das, Katwa College, India
Soumyananda Dinda, Sidho-Kanho-Birsha University, India
Chapter 5
Production, Trade, Knowledge Economy, and ICTs in Arab Countries.............................................................. 68
Nada Zouag, Al Akhawayn University, Morocco
Amale Achehboune, Al Akhawayn University, Morocco
Chapter 6
The State-Based Factors Affecting Inward FDI Employment in the US.............................................................
89Lucyna Kornecki, Embry-Riddle Aeronautical University, USA
E. M. Ekanayake, Bethune-Cookman University, USA
Chapter 7
The Situation of Knowledge Economy in the Arab and EEE Regions.............................................................. 108
Daniel Pele, Bucharest University of Economics, Romania
Chapter 8
Investment and Development Banks and Strategies in Turkey......................................................................... 127
Ismail Erkan Celik, Beykent University, Turkey
Hasan Dinςer, Beykent University, Turkey
Umit Hacioglu, Beykent University, Turkey
Chapter 9
International Evidence on Financing of R&D.................................................................................................... 137
Halit Gonenc, University of Groningen, The Netherlands
Chapter 10
Factors Driving Value Creation in Online B2B Banking................................................................................... 159
Jung-Yu Lai, National Chung Hsing University, Taiwan
Khire Rushikesh Ulhas, Graduate Institute of Technology Management, National Chung Hsing University, Taiwan
Ching-Tsung Lin, Graduate Institute of Information Management, National Taiwan University, Taiwan
Chorng-Shyong Ong, National Taiwan University, Taiwan
Chapter 11
Overview of Mobile Payment: Technologies and Security............................................................................... 180
Vibha Kaw Raina, Birla Institute of Technology, India
Chapter 12
Liquidity Management in the Large Value Payment Systems: Need for an Agent-Based Model’s Complex Approach............................................................................................................................................................. 218
Luca Arciero, Bank of Italy, Italy
Cristina Picillo, Bank of Italy, Italyl
Chapter 13
Financial Distress and Bankruptcy Costs...........................................................................................................
236Ben Jabeur Sami, IESEG School of Management, France
Chapter 14
IT Security Governance in E-Banking............................................................................................................... 247
Theodosios Tsiakis, Alexandrian Technological Educational Institute of Thessaloniki, Greece Theodoros Kargidis, Alexandrian Technological Educational Institute of Thessaloniki, Greece Aristeidis Chatzipoulidis, University of Macedonia, Greece
Chapter 15
Systemic Risk, Stress Testing, and Financial Contagion: Their Interaction and Measurement..................... 282
Calixto Lopez-Castahon, Banco de Mexico, Mexicol
Serafin Martinez-Jaramillo, Banco de Mexico, Mexico
Fabrizio Lopez-Gallo, Banco de Mexico, Mexico
Chapter 16
Behavioral Finance in Theory and Practice....................................................................................................... 311
Mustafa Okur, Marmara University, Turkey
A. Osman Gurbuz, Istanbul Commerce University, Turkey
Section 2 Development and Design Methodologies
This section covers some of the most cutting-edge tools and techniques used by professionals in the fields of Banking, Finance, and Accounting. As bankers and industry leaders discover new methods of managing customers and predicting market trends, sharing such insights with the greater community leads to higher profits and growth. Investor management, predictive analytics, portfolio management, and emerging ICT tools are only some of the areas seeing constant improvement. The 14 chapters that make up this section explore the development and design methodologies that bridge the gap between fundamental concepts and real-world applications of Banking, Finance, and Accounting.
Chapter 17
Drop-Out Risk Measurement of E-Banking Customers.................................................................................... 330
Juan Lara-Rubio, University of Granada, Spain
Myriam Martinez-Fiestas, ESAN University, Peru
Antonio M.
Cortes-Romero, University of Granada, SpainChapter 18
Modeling the FX Market Traders’ Behavior: An Agent-Based Approach........................................................ 350
Monira Aloud, University of Essex, UK
Edward Tsang, University of Essex, UK
Richard Olsen, University of Essex, UK
Chapter 19
A Competitive Approach to Financial Issues: Modern Finance Theory........................................................... 385
Mustafa Okur, Marmara University, Turkey
A. Osman Gurbuz, Istanbul Commerce University, Turkey
Chapter 20
Impact of NPAs on Bank Profitability: An Empirical Study............................................................................. 399
Saurabh Sen, Sunbeam College for Women, India Ruchi L. Sen, Sunbeam College for Women, India
Chapter 21
Enhancement of Efficiency and Effectiveness in Banking through CRM Systems: A Case of Indian Banking Industry............................................................................................................................................................... 410
Priya Gupta, Shaheed Sukhdev College of Business Studies, University of Delhi, India Kanhaiya Singh, Fore School of Management, India
Jyoti Kainth, Institute of Management Technology, India
Chapter 22
A Game Theoretic Approach to Corporate Lending by the Banks in India....................................................... 435
Rituparna Das, National Law University Jodhpur, India
Chapter 23
Money Supply: Predictive Analytics in India.................................................................................................... 452
Rituparna Das, University Jodhpur, India
Chapter 24
A Conceptual Framework for Online Stock Trading Service Adoption............................................................ 467
Alireza Abroud, Multimedia University, Jalan Multimedia, Malaysia & Ministry of Science, Research and Technology, Islamic Republic of Iran
Yap Voon Choong, Multimedia University, Jalan Multimedia, Malaysia
Saravanan Muthaiyah, Multimedia University, Jalan Multimedia, Malaysia
Chapter 25
Structural Models for E-Banking Adoption in Vietnam....................................................................................
484Long Pham, College of Business, Minot State University, USA; & School of Banking and Finance, National Economics University, Vietnam
Nhi Y. Cao, School of Banking and Finance, National Economics University, Vietnam
Thanh D. Nguyen, Ho Chi Minh City University of Technology, Vietnam
Phong T. Tran, School of Banking and Finance, National Economics University, Vietnam
Chapter 26
International Stock Investment Portfolio Management Strategies for Emerging Economies......................... 501
H. Cem Sayin, Anadolu University, Turkey Sinan Qakan, Anadolu University, Turkey
Chapter 27
Monetary Policy Instruments and Bank Risks in China.................................................................................... 518
Zhongyuan Geng, School of Management, Harbin Institute of Technology, P.R. China
Xue Zhai, School of Management, Harbin Institute of Technology, P.R. China
Volume II
Chapter 28
ICT Infrastructure Framework for Microfinance Institutions and Banks in Pakistan: An Optimized Approach............................................................................................................................................................................. 532
Sadiq Shahbaz Ali, Shaheed Zulfikar Ali Bhutto Institute of Science and Technology, Pakistan
M. N. A. Khan, Shaheed Zulfikar Ali Bhutto Institute of Science and Technology, Pakistan
Chapter 29
ICT Investments and Management for Organizations....................................................................................... 544
Georgios N. Angelou, University of Macedonia, Greece
Anastasios A. Economides, University of Macedonia, Greece
Chapter 30
Multi-Agent Financial Network (MAFN) Model of US Collateralized Debt Obligations (CDO): Regulatory Capital Arbitrage, Negative CDS Carry Trade, and Systemic Risk Analysis................................................... 561
Sheri M. Markose, University of Essex, UK
Bewaji Oluwasegun, University of Essex, UK
Simone Giansante, University of Bath, UK
Section 3
Organizational and Social Implications
This section considers risk in Banking, Finance, and Accounting, and how the human element of financial decision-making can both support and hinder the process.
Ultimately, finance relies on people: the investors and professionals who make everyday decisions that have the potential to change the economies of nations. Only with careful consideration of risk, investor perceptions, and technological integration in portfolio management can international firms thrive in a global, multicultural environment. In these 16 chapters, readers will find an in-depth discussion of some of the most pressing organizational and social implications of Banking, Finance, and Accounting.Chapter 31
The Global Financial Crisis and Central Bank Speak........................................................................................ 592
Pierre L. Siklos, Wilfrid Laurier University, Canada
Chapter 32
Mutual Fund Performance and Investor’s Perception: An Indian Perspective.................................................. 614
Anindita Adhikary, Sikkim Manipal Institute of Technology, India
Bedanta Bora, Sikkim Manipal Institute of Technology, India
Jitendra Kumar, Sikkim Manipal Institute of Technology, India
Chapter 33
Agricultural Investment Risk Relationship to National Domestic Production................................................. 625
Alex Ehimare Omankhanlen, Covenant University, Nigeria
Chapter 34
Liquidity Saving Mechanisms and Bank Behavior in Payment Systems.......................................................... 644
Marco Galbiati, Bank of England, UK & European Central Bank, Germany
Kimmo Soramdki, Aalto University, Finland
Chapter 35
Banks and People in the Development Process: A District-Level Analysis of the Banking Habits in India... 661
Atanu Sengupta, Burdwan University, India
Sanjoy De, Burdwan University, India
Chapter 36
Customers’ Perspectives of Internet Banking Adoption in Developing Economies......................................... 670
G. Varaprasad, National Institute of Technology Calicut, India
R. Sridharan, National Institute of Technology Calicut, India
Anandakuttan B. Unnithan, Indian Institute of Management Kozhikode, India
Chapter 37
Understanding Security in Consumer Adoption of Internet Banking: Biometrics Technology
Implementation in the Malaysian Banking Context.......................................................................................... 685
Normalini M. K., Universiti Sains Malaysia, Malaysia
T. Ramayah, Universiti Sains Malaysia, Malaysia
Chapter 38
Use and Management of Conventional ICT and Mobile Technology in Microfinance: A
Bangladesh Perspective...................................................................................................................................... 699
Mohammad Badruddozza Mia, Open University, UK
Magnus Ramage, Open University, UK
Chapter 39
Self-Service Technology Banking Preferences: Comparing Libyans’ Behaviour in Developing and
Developed Countries........................................................................................................................................... 714
Fouad Omran Elgahwash, University of Wollongong, Australia
Mark Bruce Freeman, University of Wollongong, Australia
Chapter 40
Leveraging Technology Options for Financial Inclusion in India..................................................................... 728
Shalu Chopra, VES Institute of Technology, India
Rajeev Dwivedi, Institute of Management Technology, India
Arun Mohan Sherry, Institute of Management Technology, India
Chapter 41
Investment Attractiveness of Visegrad Group Countries: Comparative Analysis............................................ 740
Tomasz Dorozynski, University of Lodz, Poland
Anetta Kuna-Marszalek, University of Lodz, Poland
Chapter 42
Racial Differences in Financial Socialization and Financial Behaviors of U.S. College Students 776
Michael S. Gutter, University of Florida, USA
Zeynep Copur, Hacettepe University, Turkey
Amanda Blanco, University of Florida, USA
Chapter 43
Explaining International Land Transactions in Africa....................................................................................... 797
Yohannes G. Hailu, United Nations Commission for Africa, Rwanda
Adesoji Adelaja, Michigan State University, USA
Henry Akaeze, Michigan State University, USA
Steve Hanson, Michigan State University, USA
Chapter 44
The Behavior Intention of Tunisian Banks’ Customers on using Internet Banking.......................................... 818
Lanouar Charfeddine, College of Business Administration, Najran University, Saudi Arabia Wadie Nasri, The Higher Institute of Management of Gabes, University of Gabes, Tunisia
Chapter 45
An Investigation of Greek Firms’ Compliance to IFRS Mandatory Disclosure Requirements...................... 832
Apostolos Ballas, Athens University of Economics and Business, Greece
Nicos Sykianakis, Technological Education Institute of Piraeus, Greece
Christos Tzovas, Athens University of Economics and Business, Greece
Constantinos Vassilakopoulos, Athens University of Economics and Business, Greece
Chapter 46
Corruption’s Effect on Foreign Direct Investment: The Case of Bosnia and Herzegovina.............................. 850
Elvira Pupovic, University of Montenegro, Montenegro
Section 4
Managerial Impact
This section presents strategies, methods, and words of caution for managers and organizational leaders invested in Banking, Finance, and Accounting institutions. More than any other industry, the individuals in charge of banks and other financial firms have a tremendous impact on the stability of not only their own organization, but all organizations to which they have ties. As such, careful consideration of risk management and corporate investment strategies is critical to success. This section ,s 12 chapters examine the managerial impact of key topics in the field of Banking, Finance, and Accounting.
Chapter 47
Fund Manager Overconfidence and Investment Narratives............................................................................... 867
Arman Eshraghi, University of Edinburgh, UK
Chapter 48
Modern Risk Management Techniques in Banking Sector................................................................................ 886
Okan Acar, Banker, Turkey
Asli Beyhan Acar, Istanbul University, Turkey
Chapter 49
Managing Customer Knowledge in Service Economy: Proposing a Conceptual Model of CKM for Services 907
Satyendra C. Pandey, Xavier Institute of Management, India
Mahendra Kumar Shukla, Xavier Institute of Management, India
Upendra K. Maurya, National Institute for Micro, Small, and Medium Enterprises (Ni-MSME), India
Chapter 50
Impact Evaluation of Customer Knowledge Process on Customer Knowledge Expansion: An Empirical Study in Jordanian Banking Sector............................................................................................................................... 919
Samer Alhawari, The World Islamic Sciences and Education University, Jordan
Chapter 51
The Role of Relational Mediators in the CRM-Performance Link: Evidence from Indian Retail Banks........ 932
Chandrasekaran Padmavathy, Vellore Institute of Technology, India
Chapter 52
Computing Skills in Forecasting for Liquidity Risk Management in the Indian Banking Industry... 948 Rituparna Das, National Law University, India
Chapter 53
An Investigation into the Risk of Construction Projects Delays in the UAE.................................................... 962
Omayma Motaleb, The Scott Sutherland School of Architecture and Built Environment, Robert Gordon University, UK
Mohammed Kishk, The Scott Sutherland School of Architecture and Built Environment, Robert Gordon University, UK
Chapter 54
Enabling Factors for Knowledge Sharing among Employees in the Workplace.............................................. 978
Temtim Assefa, Addis Ababa University, Ethiopia
Monica Garfield, Bentley University, USA
Million Meshesha, Addis Ababa University, Ethiopia
Chapter 55
Establishing the Linkage between Internal Market Orientation and Service Innovation............................... 1004
Gurjeet Kaur, University of Jammu, India
Shruti Gupta, University of Jammu, India
Chapter 56
The Royal Credit Bank Strategy and Transformation Program: The Gulf Management Strategic Planning 1031
Khaled Hjouj, Management Consulting Executive, Canada
Chapter 57
Business Intelligence Enterprise Solution at Abu Dhabi Finance: Issues and Challenges............................ 1046
Salam Abdallah, Abu Dhabi University, UAE
Volume III
Chapter 58
Identifying the Business Value of Information Security................................................................................. 1056
Lucas Cardholm, Coromatic Group, Sweden
Section 5 Critical Issues
This section explores and evaluates strategies and tricks-of-the-trade in Banking, Finance, and Accounting for institutions around the world. Because banking takes place in such a high-risk environment, and especially considering the mistakes of the past, managers must take careful consideration of the facts before making any decision. Factors such as region and culture, investor behavior, and the interconnected nature of banking institutions around the world are only some of the concerns decision-makers face on a daily basis. In this section, 12 chapters explore some of the critical issues driving advances in Banking, Finance, and Accounting.
Chapter 59
Impact of Microfinance Bank Credit Scheme.................................................................................................. 1081
Benjamin Chijioke Asogwa, University of Agriculture, Nigeria
Peter Iorhon Ater, University of Agriculture, Nigeria
Sani Madi Yakubu, University of Agriculture, Nigeria
Chapter 60
Measurement of Service Efficiency in Different Types of Banking Services: Mass Services,
Service Factories, Service Shops, and Professional Services.......................................................................... 1094
Markku Tinnild, Aalto University School of Business, Aalto University, Finland
Chapter 61
An Uncertain Decision Making Process Considering Customers and Services in Evaluating
Banks: A Case Study........................................................................................................................................ 1115
Fatemeh Akbari, Mazandaran University of Science and Technology, Iran
Hamed Fazlollahtabar, Iran University of Science and Technology, Iran
Iraj Mahdavi, Mazandaran University of Science and Technology, Iran
Chapter 62
Analyzing the Efficiency of European Banks: A DEA-Based Risk and Profitability Approach.................. 1151
Mehmet Hasan Eken, Istanbul Commerce University, Turkey
Suleyman Kale, Ziraat Bank, Turkey
Huseyin Selimler, Ziraat Bank, Turkey
Chapter 63
Does Geography Matter? A Study of Determinants of Bank Office Size in Illinois.....................................
Bin Zhou, Southern Illinois University Edwardsville, USA
Chapter 64
A Diagnosis of the Determinants of Dividend Payout Policy in India: A Factor Analytical
Approach..........................................................................................................................................................
Raj Kumar, Banaras Hindu University, India
Pawan Kumar Jha, Banaras Hindu University, India
Chapter 65
An Empirical Investigation on Credit Card Adoption in India.......................................................................
G. Varaprasad, National Institute of Technology Calicut, India
Kailas Sree Chandran, St.Thomas Institute for Science and Technology, India
R. Sridharan, National Institute of Technology Calicut, India
Anandakuttan B. Unnithan, Indian Institute of Management, India
Chapter 66
The Adoption Process of Payment Cards: An Agent-Based Approach..........................................................
Biliana Alexandrova-Kabadjova, Banco de Mexico, Mexico
Sara G. Castellanos-Pascacio, BBVA Research, Mexico
Alma L. Garcia-Almanza, Banco de Mexico, Mexico
Chapter 67
Determinants of Behavioral Intention to Mobile Banking in Arab Culture...................................................
Abdullah Rashed, University of Minho, Portugal
Henrique Santos, University of Minho, Portugal
Chapter 68
Assessing the Maturity of Control Objectives for Information and Related Technology (COBIT)
Framework in the Egyptian Banking Sector...................................................................................................
Hisham M. Abdelsalam, Cairo University, Egypt
Ahmed M Marzouk, IBM Egypt, Egypt
Haitham S. Hamza, Cairo University, Egypt
Chapter 69
Analysis of the Analytical Balance Sheet of Central Bank of Republic of Turkey During 2000 - 2009 Period in Terms of Crises.......................................................................................................................................................
Yildiz Ozkok, Hasan Kalyoncu University, Turkey
Chapter 70
International Portfolio Diversification Benefits among Developed and Emerging Markets within the Context of the Recent Global Financial Crisis.....................................................................................................................
Gulin Vardar, Izmir University of Economics, Turkey
Berna Aydogan, Izmir University of Economics, Turkey
Ece Erdener Acar, Izmir University of Economics, Turkey
Section 6 Emerging Trends
This section focuses on the new technologies and investment strategies that have become a prevalent part of Banking, Finance, and Accounting in the wake of the recent global economic crisis. In business, to stagnate is to perish, so business leaders in particular are constantly looking to the future. Recent developments discussed in this section include international banking operations, pervasive and social computing tools, and online and mobile investment portfolios. The final 12 chapters of this extensive three-volume reference conclude with a detailed look at emerging trends in the field of Banking, Finance, and Accounting.
Chapter 71
The Impact of Internet Adoption on the International Marketing of the Jordanian Banking Sector: Some Emerging Practices........................................................................................................................................... 1328
Said Al-Hasan, University of Glamorgan, UK Brychan Thomas, University of Glamorgan, UK Ayman Mansour, University of Glamorgan, UK
Chapter 72
XBRL: A New Global Paradigm for Business Financial Reporting................................................................ 1344
Chunhui Liu, University of Winnipeg, Canada
Chapter 73
Innovation in Business Models of Banks in Europe: Towards a Methodological Approach........................ 1368
Konstantinos Liakeas, University of the Aegean, Greece
Anastasia Constantelou, University of the Aegean, Greece
Chapter 74
The Role of Social Media Strategies in Competitive Banking Operations Worldwide.................................. 1384
Nurdan Oncel Taskiran, Kocaeli University, Turkey
Recep Yilmaz, Beykent University, Turkey
Nursel Bolat, Istanbul Arel University, Turkey
Chapter 75
Banking Online: Design for a New Credibility................................................................................................ 1421
Francisco V. Cipolla-Ficarra, ALAIPO - AINCI, Spain and Italy
Jaqueline Alma, Electronic Arts - Vancouver, Canada
Chapter 76
Emerging Technologies for User-Friendly Mobile Payment Applications..................................................... 1432
Vibha Kaw Raina, Birla Institute of Technology, India
Chapter 77
The Use of Soft Computing for Optimization in Business, Economics, and Finance.................................... 1462
Petr Dostal, Brno University of Technology, Institute of Informatics, Czech Republic
Chapter 78
Emerging Legal Issues in Banking Operations................................................................................................ 1510
Kemale Aslanova, Beykent University, Turkey
Chapter 79
A New Macroeconomic Architecture for the Stock Market: A General-System and Cybernetic
Approach........................................................................................................................................................... 1521
Masudul Alam Choudhury, College of Commerce and Economics, Sultan Qaboos University, Oman
Chapter 80
Identifying Different Forms of Innovation in Retail Banking......................................................................... 1539
Veronique Favre-Bonte, Laboratory Institut de REcherche en Economie et en GEstion
(IREGE), University of Savoie, France
Gardet Elodie, Laboratory Institut de REcherche en Economie et en GEstion (IREGE), University of Savoie, France
Catherine Thevenard-Puthod, Laboratory Institut de REcherche en Economie et en GEstion (IREGE), University of Savoie, France
Chapter 81
Data Mining using Advanced Ant Colony Optimization Algorithm and Application to Bankruptcy
Prediction.......................................................................................................................................................... 1554
Vishal Arora, Indian Institute of Technology Delhi, India
Vadlamani Ravi, Institute for Development and Research in Banking Technology, India
Chapter 82
The Use of Simulations as an Analytical Tool for Payment Systems............................................................. 1577
Martin Diehl, Deutsche Bundesbank, Germany
Index................................................................................................................................................................. xxiii