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Sophie and the salesman

Let us start with a powerful image developed by Daniel Miller (2002) in an earlier critique of Callon’s perspective, that of Sophie and the car salesman. Sophie is buying a car, and Miller asks if Sophie’s process of choosing a car, and the salesman’s actions in selling to her, can be regarded in terms of ‘disentanglement’.

Miller builds up a very plausible picture of the entanglement of both object and transaction in a broad material culture and social context: the appearance, function, price and every other attribute of the car mean something to Sophie in terms of such things as her recent divorce, single motherhood, being a professional woman and so on. Far from being a moment of disentanglement, Miller describes the car purchase as a moment of ‘aesthetic totalization’ - a wide range of values are brought into correlation with each other so that Sophie comes to her decision through a process of increasing entanglement.

At the same time, the other market actor - the salesman - equally pushes towards totalization rather than disentanglement. For a start, his economic behaviour is embedded in his own complex world of family, colleagues and corporation. But, more than this, he aims at an increasing entanglement of the car in the meanings that make up Sophie’s world. Both he and the huge corporate sales drive that stands behind him aim to produce a ‘car’ (in the widest cultural sense of the term) that is already so entangled in her aesthetic, functional, relational, rational world that it is in some sense already Sophie’s car. The most telling line is: ‘The problem is whether business could ever be entangled enough to reflect the totalizing acts of the purchase.’

The disagreement between Gallon and Miller is not over whether there is a diversity of forms of markets and of calculation. Callon is very clear that, although ‘homo economicus really does exist’ (Callon 1998: 51), this figure takes many forms and the task is to find the different devices that produce them.

However, while Gallon and Miller agree on diversity, for Gallon it is a diversity of forms of ‘cal- culativeness’, a kind of performance that emerges from different mechanisms of disentanglement, all of which Miller denies. Gallon’s market diversity is produced by contention over the institutional delineation of frames which mark out what is relevant or not to specifically economic calculation; the specific character of that calculation - however various its ‘content’ in particular cases - involves actors who pursue their interests, resolved through prices, by assessing and ranking resources and goals. For Miller, this disentangled notion of calculation owes more to the economists than to the real diversity of economic life. On proper ethnographic investigation, any actual piece of market behaviour dissolves the separations that economists (and Gallon) are focused upon; the result is a diversity of calculation, but certainly not a diversity of specifically economic calculation. Moreover, Miller seems willing to accept the consequence of this line of thought, that if disentangle­ment does not actually occur, then ‘markets’ and ‘economic calculation’ as general social types simply do not exist, or we cannot identify them in any analytically useful way.

At one level, which has been particularly well explored within anthropology, Miller is correct: attempts to characterize either modern markets or a modern economic order (capitalism) in terms of a purified mode of calculation have largely failed. Supposedly non-market forms of exchange such as gifting involve highly complex modes of calculation, including abstracting quantifications such as the timing of events and the interpretation of relative magnitudes (Bourdieu 1989). Gommodity exchange is always intermixed or hybrid. Second, we cannot distinguish socio-historical formations by the complete dominance of particular modes of exchange. It is untenable to argue that in contemporary life, as opposed to something called traditional society, all forms of exchange other than a pure market type have been either eradicated or subordinated.

In the course of a single day we enter into an immensely wide variety of exchange relationships, with complex relations between them (Garrier 1994; Garrier and Miller 1998; Slater and Tonkiss 2001).

Let us accept for the moment that, first, Miller’s hypothetical example is a plausible one, which Gallon needs to accommodate; and, second, that it suggests that Gallon is employing an overly restrictive notion of calculation. Is there a way of reformulating Gallon’s position that retains its analysis of markets as formatting economic behaviour but without identifying markets with a particular form of calculation? Indeed, there is an earlier step in Gallon’s argument that identifies contemporary exchange and distinguishes it from gift exchange - as many anthro­pologists would - in terms of a kind of transaction rather than any one kind of calculation. Gallon begins with the anthropologist Nicholas Thomas (1991), who originally provided the terminology of entanglement and disentanglement. In this formulation, what distinguishes market transactions from non-market transactions is alienation, rather than calculation. Market exchange is commodity exchange. It presumes a form of property right in which a transfer of ownership ends all claims of the previous owner: the object is thoroughly alienated. When we finish the transaction, we are quits. As opposed to gifting, commodity exchange does not aim to perpetuate a social bond between buyer and seller but, indeed, to get it over with as quickly and cheaply as possible. It certainly aims to repeat the procedure in large aggregate numbers (repeat sales, customers who come back for more and are described as ‘loyal’) but not in order to sustain some broader social connection beyond the immediate market transaction.

Let us go back to Sophie and the salesman. Miller’s description is completely plausible. Her market calculations can include as relevant a vast range of consider­ations and entanglements that are officially excluded both by economic theory and indeed by the devices described by Gallon (policy, law, architecture, metrologies).

Moreover, as Miller has explored elsewhere (Miller 1998), her market behaviour may appear more like gifting in that her shopping and buying behaviour is constructed to reproduce substantive social relationships (she may enact love and care for her family through an act of shopping as through an act of giving, and, conversely, acts of shopping need to be contextualized through consumption into a meaningful social life). But this is not what defines the act of exchange. When the shop assistant hands over the goods, the shop has no further claim on them. It cannot go back on the sale, and cannot appeal to any wider context of obligation save that which has been internalized through contract or law In fact, the whole history of consumer rights, for example, is about writing some longer obligation and hence relationship into the transaction: internalizing what is otherwise external, stretching the moment of exchange across a longer temporal statute of limitations.

If we take this step backwards from ‘calculativeness’ to alienated transactions, we might want to understand the market situation in terms of Weberian rationalization rather the existence or not of homo economicus. The individualization of objects, actors and exchanges establishes a stable and reliable context in which objects and obligations are clearly mapped out and can be intersubjectively recognized. The stability of legal entities and frameworks allows for reliable and predictable encounters, and in this much broader sense allows ‘calculation’: if I go to court over a contract, I want to believe that the upshot will be non-arbitrary and impersonal, hence calculable in the sense that I can assess my chances of success. The issue, then, is broader than the question of formal price rationality. This kind of transaction clearly requires the kind of separative technology that Gallon describes: it presumes individuated objects that can be materially and conceptually disentangled from their context as discrete and transactable things, items that can be passed from one context to another as property.

It presumes buyers and sellers as individual socio-legal entities, such that property has a clear initial and final owner. And it presumes that each transaction is separated from others in terms of the obligations of the transactors. This has to be accomplished through a social technology of framing and individuating, but it does not necessarily presume that the upshot is pristine formal calculation, and it need not identify calculation with quantitative calculation. Most importantly it does not assume that for the actors the

object loses its meaning or cultural connection in the process of exchange, only that this particular piece of matter can indeed be transferred to someone else’s ownership.

Callon’s externality argument is about one aspect and consequence of this individuating technology. The concepts of framing and externality identify the limits of a transaction by identifying consequences and liabilities. What respon­sibilities or consequences should be registered within individual exchanges? Where should the obligations incurred in that exchange end? This involves identifying and measuring agents and processes, and therefore involves forms of knowledge, among which Callon is particularly concerned with technical expertise (but there are many others that we need to consider). This entire issue arises solely because private property detaches parties to an individual exchange from any sense of obligation beyond the immediate transaction. It is through the cut-off represented by externality, the limits that are imposed on obligation, that what we recognize as the economic is accomplished. What Callon has really helped us see is that these limits, this cut-off, is a matter of considerable negotiation, and that to understand the boundaries of markets and market behaviours we need to attend to the fuzziness, instability, negotiability of these limits. Market exchange might be characterized by the fact that at the end of a transaction ‘we are quits’, but the externalities argument indicates how difficult it can be to agree on when we are quits.

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Source: Barry A., Slater D.. The Technological Economy. London: Routledge,2005. — 256 p.. 2005
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