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Conflict is an inevitable part of the human experience, one that people in relation­ships find themselves in on a regular basis (Collier, 1991; Roloff, 1987).

When in con­flict, individuals often demonstrate preferences for certain communication styles (Roloff, 1987)—a cognitive process that cannot be separated from the cultural context in which it resides (Kitayama, Markus, Matsumoto, & Norasakkunkit, 1997; Orbe, 1998a).

As part of an individual’s racial and ethnic back­ground, one is taught how to deal with con­flict through one’s family and friends; in this regard, race, ethnicity, and culture are the frames through which we view, experience, and perceive conflict (Collier, 1991; Ribeau, 1995). People from different cultural back­grounds define conflict differently and, thus, have different goals and ways of managing the conflict (Ting-Toomey & Oetzel, 2001).

This chapter focuses on interracial and interethnic conflict. We adopted the defini­tion of intercultural conflict conceptualized by Ting-Toomey (1994): “the perceived and/ or actual incompatibility of values, expecta­tions, processes, or outcomes between two or more parties... over substantive and/or relational issues” (p. 360) to apply specifically to individuals from different racial and ethnic groups within the United States. As such, we differentiate between interracial conflict (con­flict between members of different races, i.e., African American/Asian American) and inter­ethnic conflict (conflict between members of different ethnic groups, i.e., Cuban Americans/ Puerto Rican Americans; see Orbe & Harris, 2008). Our objective in this chap­ter is threefold. First, we summarize exist­ing research that addresses issues of race, ethnicity, and conflict. Second, we identify several limitations inherent in existing lines of research. Third, and finally, we utilize a co-cultural theoretical framework to outline what we suggest are important avenues for both future studies and practical applications of interracial/interethnic conflict research.

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Source: Oetzel John, Ting-Toomey Stella. The SAGE Handbook of Conflict Communication: Integrating Theory, Research and Practice. SAGE Publications,2013. — 912 p.. 2013

More on the topic Conflict is an inevitable part of the human experience, one that people in relation­ships find themselves in on a regular basis (Collier, 1991; Roloff, 1987).:

  1. Oetzel John, Ting-Toomey Stella. The SAGE Handbook of Conflict Communication: Integrating Theory, Research and Practice. SAGE Publications,2013. — 912 p., 2013