CONTENTS
Preface xi
Introduction 1
Morton Deutsch
PART ONE: INTERPERSONAL AND INTERGROUP PROCESSES 21
1 Cooperation and Competition 23
Morton Deutsch
2 Justice and Conflict 43
Morton Deutsch
3 Constructive Controversy: The Value of Intellectual Opposition 69
David W Johnson, Roger T Johnson, Dean Tjosvold
4 Trust, Trust Development, and Trust Repair 92
Roy J.
Lewicki5 Power and Conflict 120
Peter T. Coleman
6 Communication and Conflict 144
Robert M. Krauss, Ezequiel Morsella
*7 Language, Peace, and Conflict Resolution 158
Francisco Gomes de Matos vii
8 Intergroup Conflict 176
Ronald J. Fisher
9 The PSDM Model: Integrating Problem Solving and Decision Making in Conflict Resolution 197
Eben A. Weitzman, Patricia Flynn Weitzman
*10 Gender Conflict and the Family 223
Janice M. Steil, Liora Hoffman
PART TWO: INTRAPSYCHIC PROCESSES 241
11 Judgmental Biases in Conflict Resolution and How to Overcome Them 243
Leigh Thompson, Janice Nadler, Robert B. Lount, Jr.
*12 Emotion and Conflict: Why It Is Important to Understand How
Emotions Affect Conflict and How Conflict Affects Emotions 268
Evelin G. Lindner
13 Self-Regulation in the Service of Conflict Resolution 294
Walter Mischel, Aaron L. DeSmet, Ethan Kross
PART THREE: PERSONAL DIFFERENCES 315
*14 Implicit Theories and Conflict Resolution 317
Carol S. Dweck, Joyce Ehrlinger
15 Personality and Conflict 331
Sandra V. Sandy, Susan K. Boardman, Morton Deutsch
16 The Development of Conflict Resolution Skills: Preschool to Adulthood 356
Sandra V. Sandy
PART FOUR: CREATIVITY AND CHANGE 389
17 Creativity and Conflict Resolution: The Role of Point of View 391 Howard E. Gruber
18 Some Guidelines for Developing a Creative Approach to Conflict 402 Peter T. Coleman, Morton Deutsch
*19 Creativity in the Outcomes of Conflict 414
Peter J. Carnevale
20 Change and Conflict: Motivation, Resistance and Commitment 436 Eric C.
Marcus21 Changing Minds: Persuasion in Negotiation and Conflict Resolution 455 Alison Ledgerwood, Shelly Chaiken, Deborah H. Gruenfeld, Charles M. Judd
22 Learning Through Reflection 486
Victoria J. Marsick, Alfonso Sauquet, Lyle Yorks
PART FIVE: DIFFICULT CONFLICTS 507
23 Aggression and Violence 509
Susan Opotow
24 Intractable Conflict 533
Peter T. Coleman
*25 Moral Conflict and Engaging Alternative Perspectives 560
Beth Fisher-Yoshida, Ilene Wasserman
*26 Matters of Faith: Religion, Conflict, and Conflict Resolution 582
Bridget Moix
*27 Conflict Resolution and Human Rights 602
Andrea Bartoli, Yannis Psimopoulos
PART SIX: CULTURE AND CONFLICT 623
28 Culture and Conflict 625
Paul R. Kimmel
*29 Multicultural Conflict Resolution 649
Paul Pederson
30 Cooperative and Competitive Conflict in China 671
Dean Tjosvold, Kwok Leung, David W. Johnson
PART SEVEN: MODELS OF PRACTICE 693
31Teaching Conflict Resolution Skills in a Workshop 695
Ellen Raider, Susan Coleman, Janet Gerson
32 Mediation Revisited 726
Kenneth Kressel
33 Managing Conflict Through Large-Group Methods 757
Barbara Benedict Bunker
*34 Conflict in Organizations 781
W Warner Burke
*35 Eight Suggestions from the Small-Group Conflict Trenches 805
Kenneth Sole
PART EIGHT: LOOKING TO THE FUTURE 823
36 A Framework for Thinking About Research on Conflict
Resolution Initiatives 825
Morton Deutsch, Jennifer S. Goldman
*37 Some Research Frontiers in the Study of Conflict and Its Resolution 849
Dean G. Pruitt
Concluding Overview 869
Peter T. Coleman, Eric C. Marcus
Recommended Reading 881
About the Editors 895
About the Contributors 897
Name IndeX 913
Subject IndeX 929