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Operational Complexity

Scholars advise foreign firms to seek local partners to reduce their “liability of foreign­ness”—their risk of misstep, or even gov­ernment expropriation, due to unfamiliarity with local institutions (Henisz, 2000).

Yet conflict in IJVs is rooted in the very complex­ity and uncertainty of the entire enterprise. Divergent goals, operational methods, styles of governance, and organizational climates are reflected at both the micro- and macrolevels of interaction (Hyder & Ghauri, 2000).

For Daimler and Chrysler, whose “cross- cultural marriage” ended in 2007, the Chicago Tribune reported that “there are those who say the merger, which faced significant cul­tural differences, was doomed from the start.” Dave Healy, analyst with Burnham Securities suggests, “You had two companies from dif­ferent countries with different languages and different styles come together yet there were no synergies. It was simply an exercise in empire-building” (Mateja, 2007, n.p.).

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Source: Oetzel John, Ting-Toomey Stella. The SAGE Handbook of Conflict Communication: Integrating Theory, Research and Practice. SAGE Publications,2013. — 912 p.. 2013

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