Determining the value driver of value-based management using Du Pont extended formula in retail companies in digital marketing era
M. Sibarani
Pascasarjana Universitas Katholik Parahyangan, Bandung, Jawa Barat, Indonesia
K.K. Putra
Sekolah Tinggi Ilmu Ekonomi Harapan Bangsa, Bandung, Jawa Barat, Indonesia
ABSTRACT: Value-based management (VBM) is a managerial process which effectively links strategy, measurement, and operational processes with the result of creating shareholder value.
VBM is an approach to management whereby the company’s overall aspirations, analytical techniques, and management processes are all aligned to help the company maximize its value. Decision-making is made based on the key drivers of value. Du Pont formula decomposes the value creation drives in terms of margin, turnover, leverage, pullover and, book to value ratio or market to book value ratio. Digital marketing strategies have replaced conventional marketing strategies and caused many retail company outlets or supermarkets closed and some listed retail companies noted declining sales. This paper analyzes two indicators that represent fundamental performance is margin profit and market performance is PER before and after application of digital marketing. This study aims to analyze the application of Du Pont formula in company retail in the present era of digital marketing. Research methods used are descriptive qualitative and Wilcoxon analysis for comparison. The results showed that the ability of retail companies in sales supported by value driver profit margin showed no significant effect of profit margin before application of digital marketing compared with that after application of digital marketing. The company’s ability to keep stock prices supported by PER value drivers shows no significant change in PER effect before implementation of digital marketing when compared with that after the application of digital marketing, in today’s business world.1 INTRODUCTION
The creation of value is the primary goal of managers in leading companies.
Organizations exist to create value for all constituencies (constituencies include customers, owners, managers, employees, suppliers, investors, and society in general). Organizations determine the degree to which they will prioritize the interests of each stakeholder group and will therefore balance performance goals accordingly.Value-based management (VBM) is a corporate management that uses a tool and process to focus an organization to the main purpose of creating the shareholder value. Manager with staff’s company makes decisions toward strengthening stock prices over the long term (Athanassakos 2007).
VBM provides a dynamic assessment and high- performance organization based on the strength of finance. This research used Du Pont formula as value driver to stakeholders’ company. Du Pont formula decomposes the value creation drives as described from margin, turnover, leverage, pullover, and book to value ratio or market to book value ratio.
E-commerce is a growing sales system after the found of the Internet. This marketing or sales system can reach the whole world at the same time without having to set up branch offices in all countries. It can also be done 24 hours without a stop. By simply going through a computer unit connected to the Internet, the company can market its products.
Buyers can conduct transactions anytime anywhere, and with the growth of these online companies, competition became a threat for the existing retail companies.
Table 1. Number of visitors in 10 e-commerce sites in Indonesia.
| E-Commerce site | Numbers of visitors |
| Lazada.co.id | 49,000,000 |
| 39,666,667 | |
| Elevenia.co.id | 32,666,667 |
| Blibli.com | 27,000,000 |
| Bukalapak.com | 25,666,667 |
| Mataharimall.com | 18,666,667 |
| Alfacart.com | 16,000,000 |
| Blanja.com | 4,800,000 |
| JD.id | 3,666,667 |
| Bhinneka.com | 3,166,667 |
Source: Gracivia (2017)
Figure 1.
Sales information of 10 retail companies listed in BEI (2013-2017).Source: Nasution et al. (2018)
Digital marketing strategies have replaced conventional marketing strategies and caused many retail company outlets or supermarkets closed (such as Seven Eleven, Ramayana, Lotus, Debenhams) and some listed retail company noted declining sales. The emergence of the phenomenon about the online shopping since 2014 influenced sales growth of retail companies downward in the past five years (Bright 2017).
Based on Figure 1, three retail companies such as PT Ramayana Lestari Tbk (RALS), PT Hero Supermarket Tbk (HERO), and Pt Matahari Putra Prima Tbk (LPPF) suffered decreased sales last year from the previous year. The total sales of 10 retail issuers in 2017 only grew 6.41% from the previous year, whereas in 2013, it recorded a growth of more than 21% from the previous year. This study aims to analyze the application of Du Pont formula in retail companies in the present era of digital marketing.
2 VALUE-BASED MANAGEMENT
“Value based management is an approach that ensures corporations are run consistently on value” (Young & O’Byrne 2001), “Values-based management is an approach to managing in which managers establish, promote, and practice an organization’s shared values. An organization’s values reflect what it stands for and what it believes in” (Robbins & Coulter 2016). VBM is a managerial process which effectively links strategy, measurement, and operational processes to the end of creating shareholder value (Munteanu et al. 2012).
3 EVENT STUDY
The event study method is a powerful tool that can help researchers assess the financial impact of changes in corporate policy (McWilliams & Siegel 1997). It is a study of market reaction to an event where the information is published as announcement. Event study can be used to test the information content of an announcement and can also be used to test a market that is half strong and commonly used to determine the effect of an event on the price of securities.
Research on this topic has typically focused on theories of event study when digital marketing method had been used in many retail companies. Their approach assumes that the announcement of digital marketing, or buy online usually publicized in the business press, is used as information by market analysts to evaluate the potential profitability of digital marketing method, thereby affecting the firm’s competitor (Agrawal & Kamakura 1995).
4 DU PONT EXTENDED ANALYSIS
The Du Pont Company of the US pioneered a system of financial analysis, which has received widespread recognition and acceptance. This system of analysis considers important interrelationships between different elements based on the information found in the financial statements (Melvin 2014).
Du Pont formula is a useful analytical instrument to dissect a company’s financial statements and assess the company’s financial condition (Gitman & Zutter 2012). Du Pont aims to find the return on common equity as a measure for investors’ profits received from each share they plant; higher values will be preferred for investors (Gitman & Zutter 2012) which shows how effective the company uses the capital invested by shareholders (Herciu et al. 2011).
Market ratios are used for the owners of capital so that the capital they plant in assets is in the risk and return expected. There are two ways to calculate market ratios:
- The ratio to profit (price/earnings ratio) is used as a measure of the amount of money that investors are willing to pay for each money-generated company. Subramanyam & Wild (2009) explain that the price- to-profit ratio is inversely related to the cost of capital, if the price-to-profit ratio is high, which means the cost of the share capital is low and vice versa.
- The ratio of market value to book value (market/ book ratio) is used as an investor’s valuation of the company.
5 RESEARCH METHOD
The population in this research are all retail companies listed on the Indonesia Stock Exchange (IDX) in 2010-2017.
Sample in the study is determined by purposive sampling method (selectedwith a criteria); the criteria are those companies included in the top 6 retail companies listed on the IDX.
The research object is the 6 largest retail companies listed on the stock exchanges Indonesia namely Ace Hardware Indonesia (ACES), Alfaria (AMRT), Ramayana Department Store (RALS), Matahari Department Store (LPPF), Matahari Putra Prima (MPPA), and Hero Department Store (HERO).
This research is a descriptive research that describes a symptom, event, or incident happening at present. Descriptive research focuses on actual problems as they were at the time of the study. Through descriptive research, researchers try to describe the events that became the center of attention without giving special treatment to the event. The variables studied can be single (one variable) or multiple (McMillan & Schumacher 2010, Lind et al. 2012). Research methods used descriptive qualitative with apply a model Du Pont extended to the company so acquired a conclusion.
Measurement of variables consists of 2 variables, namely profit margin and price earning ratio, as follows:
The analytical technique in this research is to test the difference of average profit margin and price earning ratio four years before applying digital marketing and four years after applying digital marketing. Before the hypothesis test, the data to be researched is tested for its normality first, by using Kolmogorov-Smirnov test. When the data is normally distributed, the next test is done by using parametric method for two paired samples with paired sample /-test. Conversely, if the data is not normally distributed, then the next test is done using non-parametric testing methods of two paired samples with Wilcoxon Signed test.
The testing hypothesis for profit margin before the application of digital marketing and after the application of digital marketing is:
μ1 is the average profit margin before the application of digital marketing and μ2 is the average profit margin after the application of digital marketing.
If sign > 0.05, then H0 is accepted.The testing hypothesis for price earning ratio before the application of digital marketing and after the application of digital marketing is:
μR1 is the average price earning ratio before the application of digital marketing and μR2 is the average profit margin after the application of digital marketing. If sign > 0.05, then H0 is accepted.
6 RESULTS AND DISCUSSION
This study wants to see the condition of value drivers before and after digital marketing by using two aspects of Du Pont that represent the company’s fundamental performance which is profit margins and the company’s market performance which is PER.
Before performing statistical tests, the first step to be done is to test the normality of data using Kolmogorov-Smirnov. The results of normality test data indicate that the two variables to be tested indicated significance value less than 0.05 (see Tables 2 and 3).
The data show that means will be tested using Kolmogorov-Smirnov test, which is a paired two- sample test for abnormal data.
6.1 Hypothesis testing
The results of hypothesis testing 1 listed in Table 4 shows that there is no significant difference in profit margin in the period before application of digital marketing compared with the period after the application of digital marketing, because the value of asymp. Sig. > 0.05. This means the rejection of hypothesis 1 indicates no difference in profit margin contribution as value driver before the implementation and after the implementation of digital marketing that occurs in the
Table 2. Normality test of profit margin data.
Source: Processed secondary data, 2018.
Table 3. Normality test of price earning ratio.
Source: Processed secondary data, 2018.
business world today. It can also be said that the sale for 6 largest retail companies listed on the BEI is relatively uninterrupted by the emergence of marketing methods of digital marketing in online companies.
The results of hypothesis 2 testing listed in Table 5 show that there is no significant difference for price earning ratio in the period before application with profit margin compared with the period after the application of digital marketing, because of the asymp value. Sig. > 0.05. This means the rejection of hypothesis 2 indicates no difference in the contribution of price earning ratio as a value driver before the implementation and after the application of digital marketing that occurs in the business world today. It can also be said that the share price per share for 6 largest retail companies listed on BEI is relatively uninterrupted by the emergence of marketing methods of digital marketing at online companies.
The emergence of Internet-based social media has made it possible for one person to communicate with hundreds or even thousands of other people about products and the companies that provide them. Thus, the impact of consumer-to-consumer communications has been greatly magnified in the marketplace (Mangold & Faulds 2009).
The development of digital marketing methods in the retail business world when the emergence of online companies did not disrupt the sale and stock prices of the 6 largest retail companies is listed on the IDX in the period 2010-2017.
Digital marketing expert Genc (2018) said that companies must pay attention to business environment conditions such as politics, economics, social, and technology to survive in competition. Political factors relate to policies that are in force. Economic factors relate to market conditions and people’s purchasing power. Social factors relate to the pattern of society in seeking information, which is currently through social media, celebrity endorse, and online shopping. The technological factor in marketing today is
non-human interaction and transactions made by handphone or search engine technology. Business strategy adjustments that can be used are:
- Restructuring, means company does not close their business but do renewal.
- Revitalization, means company uses a new model such as digital marketing strategy.
- Restructuration, means company closes unprofitable product.
Reframe, means company makes new target or new vision.
7 CONCLUSION
Hypothesis 1 and Hypothesis 2 were rejected because there is no difference about value driver indicated by profit margin and price earning ratio before implementation and after implementation of digital marketing method in business.
Profitability and market ratio PER as value driver in VBM are not decreased in 6 largest retail companies.
The impact of non-human interaction in marketing strategies or digital marketing has been greatly magnified in the marketplace but the development of digital marketing methods in the retail business did not disrupt the sale and stock prices of the 6 largest retail companies listed on the IDX in the period 2010-2017.
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