Acknowledgments
Our individual and collective work and experiences with organizations and groups in the public, government, and education sectors across the United States and in other countries, have taught us that conflict is not only an inevitable part of life, but also recognizing and learning how to manage it, are equally important.
Strategic conflict engagement and conflict management can lead to deeper dialogue and increased understanding for effective communication. Effective conflict management can lead to inner peace, peace in relationships, and peaceful thriving organizations.We would like to express our appreciation to the people who have taught us about strategic conflict engagement and dialogue. Your reflections, the challenging dialogues, and your courage have shaped our thinking about conflict management over the years. We remain indebted to you, for without your insights and urging, the development of this book would not have been possible.
—Nance, Carla, Kenita, and Christine
Conflict Management and Dialogue in Higher Education, 3rd edition, page xv Copyright © 2021 by Information Age Publishing All rights of reproduction in any form reserved.
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