Algert Nance, Rogers Kenita S.. Conflict Management and Dialogue in Higher Education. Information Age Publishing,2020. — 227 p.. 2020

Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titled leadership spend over two-thirds of their time engaged in managing conflict. This book offers conflict management strategies, models, and processes to support college and university personnel in recognizing and managing conflicts and how to build skill sets that can enhance effective communication and address issues strategically.

Books and textbooks on the discipline General conflictology:

1. Harker C., Horschelmann K. (Eds.). Conflict, Violence and Peace. Springer,2017. — 456 p. - 2017 ãîä
2. Churchman David. Why We Fight: The Origins, Nature and Management of Human Conflict. UPA,2013. — 336 p. - 2013 ãîä
3. Oetzel John, Ting-Toomey Stella. The SAGE Handbook of Conflict Communication: Integrating Theory, Research and Practice. SAGE Publications,2013. — 912 p. - 2013 ãîä
4. Canary Daniel J., Lakey Sandra. Strategic Conflict. Routledge,2012. — 272 p. - 2012 ãîä
5. Bercovitch Jacob, Kremenyuk Victor, Zartman I. William (eds).. The SAGE Handbook of Conflict Resolution. SAGE Publications,2009. — 704 p. - 2009 ãîä
6. Deutsch Morton, Coleman Peter T., Marcus Eric C.. The Handbook of Conflict Resolution. Theory and Practice. 2nd edition. — Jossey-Bass,2000. — 649 p. - 2000 ãîä