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Consequences of Work-Life Conflict

In their meta-analysis, Kossek and Ozeki (1998) found that regardless of type of mea­sure used, a consistent negative relationship exists between WLC and (reduced) life and

Table 14.2 Predictors of W → LC and L → WC (see Michel et al., 2011, for details)

Variable How It Affects W → LCa How It Affects L → WCa
Work role stressors
“Global” job stressors Increasesa Increases
Work role overload Increasesa Increases
Work role conflict Increasesa Increases
Work time demands Increases
Work role ambiguity Increases Increases
Work role involvement
Job involvement Increases
Work in terest/centrality Increases
Social support in work role
Organizational support Decreasesa Decreases
Supervisor support Decreases Decreases
Coworker support Decreases Decreases
Work characteristics
Task variety Increases
Job autonomy Decreases
“Family friendliness” Decreases
Role stressors in the family/life domain
Global family stressors Increasesa Increasesa
Family role conflict Increasesa Increasesa
Family role overload Increases Increasesa
Family role ambiguity Increases Increases
Family in terest/centrality Decreases
Family time demands Increases
Parental demands Increases
Number of dependents Increases
Social support in the family/life domain
Family su pport Decreases Decreases
Spousal su pport Decreases Decreases
Family c limate Decreasesa Decreases

a Indicates moderate to larger effects (ρ ≥. 30).

job satisfaction.

Ford et al. (2007) found that 7% of the variance in (family)life satisfaction was related to variables in the work domain and that 7% of the variance in work satisfac­tion was related to variables in the (family)life domain. While this may initially be seen as a small effect, it is indeed important given all the variables related to work and life satisfaction. Consequences for individual mental health resulting from WLC include anxiety, life stress, psychological strain, increased health risks for employed parents, poorer performance of the parenting role, psychological burnout, and lower mental health to include clinical depres­sion (for summary review, see Greenhaus et al.,

2006). Regarding physical health, Greenhaus et al. (2006) further note that a large num­ber of studies investigate general reports of physical health symptoms. Researchers also examine the relationship between WLC and behaviors that increase health problems, such as substance dependence in multiple forms (e.g., drugs, prescription medications, alco­hol, smoking), as well as decreased physi­cal activity and poor (fatty) food choices (see Allen & Armstrong, 2006; Greenhaus et al., 2006).

Although we have talked about the causes and consequences of WLC separately, research indicates that these processes are more com­plex; the causes and consequences are intercon­nected in a dualistic relationship. Furthermore, as Kelly et al. (2008) note, “While the field has devoted most of its attention to the strains that often arise from managing both work and family[life] roles, recently there has been more attention to the benefits of combining work and family responsibilities” (p. 311).

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Source: Oetzel John, Ting-Toomey Stella. The SAGE Handbook of Conflict Communication: Integrating Theory, Research and Practice. SAGE Publications,2013. — 912 p.. 2013

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