<<
>>

Summary

The study of knowledge structures con­tinues to provide important insights into conflict. Moreover, the methods being used are becoming more sophisticated (e.g., lon­gitudinal designs are common as are dyadic designs), and research seems more theory based.

However, each area remains seg­regated with little awareness of how the various forms of social knowledge might be interrelated. To some degree, the boundar­ies between the constructs seem fuzzy. For example, there are elements of beliefs embed­ded within cognitive scripts, and scripts might themselves be part of conflict frames and problem appraisals. Assuming that the constructs are indeed mutually exclusive, it is unclear how the various constructs might be related to one another. So we do not know the extent to which beliefs increase the likeli­hood that certain conflict frames and prob­lem appraisals will emerge.

Figure 5.1 contains a tentative, descrip­tive model that demonstrates the interde­pendency among the structures. It has three important features. First, beliefs, scripts, partner memory, and rules constitute specific elements that should be related to general conceptions of a conflict, such as how it is framed and appraised. Second, all variables are intercorrelated. Hence, specific elements could influence and are influenced by each other (e.g., scripted actions can become part of partner memories, which in turn influence scripts), and the same is true for general conceptions (i.e., how a conflict is framed can influence how it is appraised, and vice versa). Finally, specific elements can influ­ence general conceptions of a conflict, and the frame and appraisal of an interpersonal conflict are experiential elements that can influence beliefs, scripts, partner memory, and rules.

Cognitive Processing and Interpersonal Conflict

Knowledge structures focus on the content of cognition, but conflict researchers have also been interested in whether the process of thinking might be related to conflict. In doing so, they investigated whether processes medi­ate the relationship between other variables (e.g., attachment styles cause individuals to ruminate more about a conflict, which influ­ences their conflict actions), whereas other researchers have examined the direct relation­ship between cognitive activity and conflict behaviors (e.g., imagining a conflict influences how individuals try to resolve it).

Cognitive Processes as Mediators

Researchers have studied six mediating cog­nitive processes: (1) expectation violation/ confirmation, (2) attribution making, (3) accommodation, (4) influence goals, (5) senti­ment override, and (6) self-regulation.

Figure 5.1 Possible Interrelationships Among Knowledge Structures

<< | >>
Source: Oetzel John, Ting-Toomey Stella. The SAGE Handbook of Conflict Communication: Integrating Theory, Research and Practice. SAGE Publications,2013. — 912 p.. 2013

More on the topic Summary: