CONCLUSION
In this chapter, we have tried to give the reader a sense of the theoretical underpinnings and pedagogical techniques used in our delivery of a conflict resolution training program.
We have enumerated a number of insights, drawn from our years of practice, that inform our training designs. We have summarized the knowledge, skill, and attitude objectives we strive for in conducting the program. Finally, we have described in some detail the typical learning activities used in each module of the program.It is our view that practitioners are a largely untapped resource for researchers in the field of conflict resolution. Practitioners intuitively know a great deal from years of experience. Researchers would do well to cull from trainers what they believe is true and develop systematic methods to verify it.
Researchers and practitioners need to seek out opportunities where both can be useful to each other and to the clients they serve. Such a marriage may very well make the difference between a field that loses steam and one that forever changes the ways humans deal with their differences.