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References

Based on our work in moral conflict and transcendent communication, we offer the following advice for future scholars and prac­titioners:

1. Case studies are always valuable, but we need to shift from studying cases of failure to cases of success.

When and how do parties in intractable conflicts achieve tran­scendent communication?

2. Look at the role of interest, self-identifi­cation, and power in difficult conflicts. In particular, focus on what made it possible for parties to transcend conflicts based on these three factors.

3. Continue experiments in intervention. What works and what does not, and when and where have interventions been more or less effective? What makes the difference?

4. In community-based action research, think beyond face-to-face meetings, dialogues, and forums. Consider the wider media environment and leverage new technolo­gies to bridge parties engaged in intractable conflict.

We live in a world where surface dis­agreements belie the complexity of the true differences that divide us. In a world of many voices, our very ways of thinking and knowing create chasms on issues that will shape the human condition—issues like war and peace, the environment, poverty and prosperity, the role of science and religion, forms of government, cultural preservation and change, biology and genetics, and educa­tion and human development. We need to create meeting places where we can explore the moral orders that lie at the heart of our actions, where we can learn important things about ourselves and others, where we can join in a common endeavor, and where we can create futures of mutual benefit.

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Source: Oetzel John, Ting-Toomey Stella. The SAGE Handbook of Conflict Communication: Integrating Theory, Research and Practice. SAGE Publications,2013. — 912 p.. 2013

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