RECOMMENDED READING

CHAPTER ONE

Deutsch, M. The Resolution of Conflict: Constructive and Destructive Processes. New Haven, Conn.: Yale University Press, 1973.

Johnson, D. W., and Johnson, R. T.

Rawls, J. Political Liberalism. New York: Columbia University Press, 1996.

Rubin, J. Z., Pruitt, D. G., and Kim, S. H. Social Conflict: Escalation, Stalemate, and Settlement (2nd ed.). New York: McGraw-Hill, 1994.

CHAPTER TWO

Crosby, F. Relative Deprivation and Working Women. New York: Oxford University Press, 1982.

Deutsch, M. Distributive Justice: A Social Psychological Perspective. New Haven, Conn.: Yale University Press, 1985.

Gurr, T. R. Why Men Rebel. Princeton, N.J.: Princeton University Press, 1970.

Lind, E. A., and Tyler, T. R. The Social Psychology of Procedural Justice. New York: Plenum, 1988.

Opotow, S. (ed.). “Moral Exclusion and Injustice.” Journal of Social Issues, 1990, Special issue, 46.

Schulman, M., and Meckler, E. Bringing Up a Moral Child: A New Approach for Teaching Your Child to Be Kind, Just, and Responsible. Reading, Mass.: Addison-Wesley, 1985.

Tyler, T. R., Boeckmann, R. J., Smith, H. J., and Huo, Y. J. Social Justice in a Diverse Society. Boulder, Colo.: Westview Press, 1997.

CHAPTER THREE

Deutsch, M. “Conflicts: Productive and Destructive.” Journal of Social Issues, 1969, 25, 7-41.

Graham, P. (ed.). Mary Parker Follett—Prophet of Management. Boston: Harvard Business School Press, 1995.

Johnson, D. W., and Johnson, R. T. Teaching Students to Be Peacemakers (3rd ed.). Edina, Minn.: Interaction, 1995.

Johnson, D. W., and Johnson, R. T. Human Relations: Valuing Diversity. Edina, Minn.: Interaction, 1999.

Maier, N. Problem Solving and Creativity in Individuals and Groups. Pacific Grove, Calif.: Brooks/Cole, 1970.

Moscovici, S. “Social Influence and Conformity.” In G. Lindzey and E. Aronson (eds.), The Handbook of Social Psychology. Vol. 2 (3rd ed.). New York: Random House, 1985.

Piaget, J. The Moral Judgment of the Child. New York: Free Press, 1948.

Piaget, J. The Psychology of Intelligence. New York: HarperCollins, 1950.

Tjosvold, D. The Conflict Positive Organization. Reading, Mass.: Addison-Wesley, 1991.

CHAPTER FOUR

Gambetta, D. Trust: Making and Breaking Cooperative Relations. Cambridge, Mass.: Blackwell, 1988.

Kramer, R., and Tyler, T. R. (eds.). Trust in Organizations: Frontiers of Theory and Research. Thousand Oaks, Calif.: Sage, 1996.

Sitkin, S. B., Rousseau, D. M., Burt, R. S., and Camerer, C. (eds.). “Special Topic Forum on Trust in and Between Organizations.” Academy of Management Review, 1998, 23(3), entire issue.

Worchel, P. “Trust and Distrust.” In W. G. Austin and S. Worchel (eds.), The Social Psychology of Intergroup Relations. Belmont, Calif.: Wadsworth, 1979.

CHAPTER FIVE

Alinsky, S. D. Rules for Radicals: A Practical Primer for Realistic Radicals. New York: Random House, 1971.

Chomsky, N. Understanding Power: The Indispensable Chomsky. New York: New York Press, 2002.

Follett, M. P. “Power.” In E. M. Fox and L. Urwick (eds.), Dynamic Administration: The Collected Papers of Mary Parker Follett. London: Pitman, 1973.

McClelland, D. C. Power: The Inner Experience. New York: Irvington, 1975.

McIntosh, P. “White Privilege and Male Privilege: A Personal Account of Coming to See Correspondences Through Work in Women's Studies.” Working paper, Center for Research on Women, Wellesley College, 1988.

CHAPTER SIX

Clark, H. H. Using Language. Cambridge: Cambridge University Press, 1996.

Krauss, R. M., and Chiu, C. Y. “Language and Social Behavior.” In D. T. Gilbert, S. T. Fiske, and G. Lindzey (eds.), The Handbook of Social Psychology.

Vol. 1 (4th ed.). New York: McGraw-Hill, 1998.

Krauss, R. M., and Fussell, S.

CHAPTER SEVEN

Crystal, D., and Crystal, H. Words on Words. Quotations About Language and Lan­guages. London: Penguin Books, 2000.

Gomes de Matos, F. “Using Peaceful Language. From Principles to Practices, in Peace, Literature, and Art.” In Ada Aharoni (ed.), Encyclopedia of Life Support Systems (EOLSS), online, developed under the auspices of UNESCO. Oxford, U.K.: EOLSS. Available at: http://www.eolss.net, 2005.

Rosenberg, M. A. Nonviolent Communication: A Language of Life (2nd ed.). Encinitas, Calif.: Puddle Dancer Press, 2003.

Sampson, C., Abu-Nimer, M., Liebler, C., and Whitney. D. (eds). Positive Approaches to Peacebuilding: A Resource for Innovators. Washington, D.C.: Pact Publications, 2003.

CHAPTER EIGHT

Fisher, R. J. Interactive Conflict Resolution. Syracuse, N.Y.: Syracuse University Press, 1997.

Kriesberg, L. Constructive Conflicts: From Escalation to Resolution (2nd ed.). Lanham, Md.: Rowman & Littlefield, 2003.

Pruitt, D. G., and Kim, S. H. Social Conflict: Escalation, Stalemate and Settlement (3rd ed.). New York: McGraw-Hill, 2004.

Rothman, J. Resolving Identity-Based Conflict in Nations, Organizations, and Commu­nities. San Francisco: Jossey-Bass, 1997.

Taylor, D. M., and Moghaddam, F. M. Theories of Intergroup Relations (2nd ed.). New York: Praeger, 1994.

CHAPTER NINE

Bazerman, M. H., and Neale, M. A. Negotiating Rationally. New York: Free Press, 1992.

Brett, J. M. “Negotiating Group Decisions.” Negotiation Journal, 1991, 7(3), 291-310.

Janis, I. L., and Mann, L. Decision Making: A Psychological Analysis of Conflict, Choice, and Commitment. New York: Free Press, 1977.

Kahneman, D. “Reference Points, Anchors, Norms, and Mixed Feelings.” Special Issue: Decision Processes in Negotiation. Organizational Behavior and Human Decision Processes, 1992, 51(2), 296-312.

Kressel, K., and others. “The Settlement-Orientation vs. the Problem-Solving Style in Custody Mediation.” Special Issue: Constructive Conflict Management: An Answer to Critical Social Problems. Journal of Social Issues, 1994, 50(1), 67-84.

Pruitt, D. G., and Kim, S. H. Social Conflict: Escalation, Stalemate, and Settlement (3rd ed.). New York: McGraw-Hill, 2004.

CHAPTER TEN

Coontz, S. “The World Historical Transformation of Marriage.” Journal of Marriage and Family, 2004, 66, 974-979.

Gottman, J. M. “Psychology and the Study of Marital Processes.” Annual Review of Psychology, 1998, 49, 169-197.

Kiecolt-Glaser, J. K., and Newton, T. L. “Marriage and Health: His and Hers.” Psycho­logical Bulletin, 2001, 127(4), 472-503.

Steil, J. M. “Family Forms and Member Well-Being: A Research Agenda for the Decade of Behavior.” Psychology of Women Quarterly, 2001, 25, 344-363.

CHAPTER ELEVEN

Babcock, L., Loewenstein, G., and Issacaroff, S. “Creating Convergence: Debiasing Biased Litigants.” Law & Social Inquiry, 1997, 22, 913-925.

Bazerman, M. H., and Neal, M. A. Negotiating Rationally. New York: Free Press, 1994.

Nadler, J., Thompson, L., and van Boven, L. “Learning Negotiation Skills: Four Models of Knowledge Creation and Transfer.” Management Science, 2003, 49(4), 529-540.

Thompson, Leigh L. The Mind and Heart of the Negotiator (3rd ed.). Upper Saddle River, N.J.: Pearson Prentice Hall, 2005.

CHAPTER TWELVE

Dai, D. Y., and Sternberg, R. J. (eds.) Motivation, Emotion, and Cognition: Integrative Perspectives on Intellectual Functioning and Development. Mahwah, N.J.: Erlbaum, 2004.

Deutsch, M. “A Framework for Thinking About Oppression and Its Change.” Social Justice Research, forthcoming.

Forgas, J. P. (ed.). Handbook of Affect and Social Cognition. Mahwah, N.J.: Erlbaum, 2001.

Lindner, E. G. Making Enemies: Humiliation and International Conflict. Westport, Conn.: Greenwood Press and Praeger, 2006.

Mayne, T. J., and Bonanno, G.

CHAPTER THIRTEEN

Ayduk, O., and others. “Regulating the Interpersonal Self: Strategic Self-Regulation for Coping with Rejection Sensitivity.” Journal of Personality and Social Psychology, 2000, 79, 776-792.

Kross, E., Ayduk, O., and Mischel, W. “When Asking ‘Why’ Doesn't Hurt: Distinguish­ing Rumination from Reflective Processing of Negative Emotions.” Psychological Sci­ence, 2005, 16, 709-715.

Metcalfe, J., and Mischel, W. “A Hot/Cool System Analysis of Delay of Gratification: Dynamics of Willpower.” Psychological Review, 1999, 106, 3-19.

Mischel, W., and Ayduk, O. “Willpower in a Cognitive-Affective Processing System: The Dynamics of Delay of Gratification.” In R. F. Baumeister and K. D. Vohs (eds.), Handbook of Self-Regulation: Research, Theory, and Applications. New York: Guilford Press, 2004.

Mischel, W., Shoda, Y., and Rodriguez, M. L. “Delay of Gratification in Children.” Science, 1989, 244, 933-938.

CHAPTER FOURTEEN

Dweck, C. S. Self-Theories: Their Role in Motivation, Personality and Development. Philadelphia: Psychology Press, 1999.

Dweck, C. S. Mindset. New York: Random House, 2006.

Molden, D. C., and Dweck, C. S. “Finding ‘Meaning’ in Psychology: A Lay Theories Approach to Self-Regulation, Social Perception, and Social Development.” American Psychologist, 2006, 61, 192-203.

CHAPTER SEVENTEEN

Gruber, H. E. Darwin on Man: A Psychological Study of Scientific Creativity (2nd ed.). Chicago: University of Chicago Press, 1981.

CHAPTER EIGHTEEN

Blake, R. R., and Mouton, J. S. Restoring Trust Between Groups in Conflict. San Francisco: Jossey-Bass, 1984.

Boulding, E. “Enlivening Our Social Imagination.” In D. Carlson and C. Comstock (eds.), Citizen Summitry: Keeping the Peace When It Matters Too Much to Be Left to Politicians. Los Angeles, Calif.: Tarcher, 1986.

Cleese, J. “And Now for Something Completely Different.” Personnel, April 1991, 13-15.

Treffinger, D. J., Isaksen, S. G., and Dorval, K. B. Creative Problem Solving: An Intro­duction (rev. ed.). Sarasota, Fla.: Center for Creative Learning, 1994.

CHAPTER NINETEEN

Carnevale, P. J., and De Dreu, C.K.W. (eds.). Methods of Negotiation Research. Leiden, The Netherlands: Martinus Nijhoff Publishers, 2006.

Deutsch, M. The Resolution of Conflict: Constructive and Destructive Processes. New Haven, Conn.: Yale University Press, 1973.

Pruitt, D. G., and Kim, S. H. Social Conflict: Escalation, Stalemate, and Settlement (3rd ed.). New York: McGraw-Hill, 2004.

Simonton, D. K. Creativity in Science: Chance, Logic, Genius, and Zeitgeist. Cambridge, U.K.: Cambridge University Press, 2004.

Thompson, L. The Mind and Heart of the Negotiator (3rd ed.). New York: Prentice Hall, 2005.

CHAPTER TWENTY

Beckhard, R., and Harris, R. Managing Organizational Transitions (2nd ed.). Reading, Mass: Addison-Wesley, 1987.

Coutu, D. L. “The Anxiety of Learning.” Harvard Business Review, March 2002, 80(3), interview with Edgar H. Schein.

Gladwell, M. The Tipping Point. New York: Little, Brown, 2002.

Klein, D. “Some Notes on the Dynamics of Resistance to Change: The Defender Role.” In G. Watson (ed.), Concepts for Social Change, Cooperative Project for Educational Development Series, Vol. I. Washington, D.C.: National Training Laboratories, 1966.

Salancik, G. “Commitment Is Too Easy.” Organizational Dynamics, 1977, 6(1), 62-80.

CHAPTER TWENTY-ONE

Chaiken, S., Giner-Sorolla, R., and Chen, S. “Beyond Accuracy: Multiple Motives in Heuristic and Systematic Processing.” In P. M. Gollwitzer and J. A. Bargh (eds.), The Psychology of Action: Linking Motivation and Cognition to Action, New York: Guilford Press, 1996.

De Dreu, C.K.W. “Time Pressure and Closing of the Mind in Negotiation.” Organiza­tional Behavior and Human Decision Processes, 2003, 91, 280-295.

Fleming, M. A., and Petty, R. E. “Identity and Persuasion: An Elaboration Likelihood Approach.” In D. J. Terry and M. A. Hogg (eds.), Attitudes, Behavior, and Social Context: The Role of Norms and Group Membership. Mahwah, N.J.: Erlbaum, 2000.

Giner-Sorolla, R., and Chaiken, S. “Selective Use of Heuristic and Systematic Process­ing Under Defensive Motivation.” Personality & Social Psychology Bulletin, 1997, 23, 84-97.

CHAPTER TWENTY-TWO

Argyis, C. Knowledge for Action. San Francisco: Jossey-Bass, 1993.

Marsick, V. J., and Watkins, K. E. “Facing the Resistance Within.” In V. J. Marsick, and K. E. Watkins, Facilitating the Learning Organization: Making Learning Count. London: Gower, 1999.

Reason, P. “Reflections on the Purpose of Human Inquiry.” Qualitative Inquiry, 1996, 2, 15-28.

Torbert, W. “The Distinctive Questions Developmental Action Inquiry Asks.” Manage­ment Learning, 1999, 30, 189-206.

Yorks, L., and Kasl, E. “Toward a Theory and Practice for Whole-Person Learning: Reconceptualizing Experience and the Role of Affect.” Adult Education Quarterly, 2002, 3, 176-192.

CHAPTER TWENTY-THREE

Baron, R. A., and Richardson, D. R. Human Aggression (2nd ed.). New York: Plenum, 1994.

Eron, L. D., Gentry, J., and Schlegel, P. Reason to Hope: A Psychological Perspective on Violence and Youth. Washington, D.C.: American Psychological Association, 1994.

Green, R. G. “Aggression and Antisocial Behavior.” Handbook of Social Psychology.

Vol. 2. New York: McGraw-Hill, 1998.

Guide to United Nations Resources and Activities for the Prevention of Interpersonal

Violence. Geneva: World Health Organization, 2002. Available at: http://www. who.int/violence_injury_prevention/violence/united_nations/un5/en/.

Kurtz, L. R. (ed.). Encyclopedia of Violence, Peace, and Conflict. Vols. 1-3. New York: Academic Press, 1999.

World Health Organization. World Report on Violence and Health: A Summary. Geneva: World Health Organization, 2002.

CHAPTER TWENTY-FOUR

Crocker, C. A., Hampson, F. O., and Aall, P. Managing Global Chaos: Sources of and

Responses to International Conflict. Washington, D.C.: United States Institute of Peace Press, 1997.

Crocker, C. A., Hampson, F. O., and Aall, P. Taming Intractable Conflicts: Mediation in the Hardest Cases. Washington, D.C.: United States Institute of Peace Press, 2004.

Kriesberg, L., Northrup, T. A., and Thorson, S. J. Intractable Conflicts and Their Trans­formation. Syracuse, N.Y.: Syracuse University Press, 1989.

Lederach, J. P. Building Peace: Sustainable Reconciliation in Divided Societies.

Washington, D.C.: United States Institute of Peace Press, 1997.

Lewicki, R. J., Gray, B., and Elliot, M. Making Sense of Intractable Environmental

Conflicts: Concepts and Cases. Washington, D.C.: Island Press, 2003.

Pearce, W. B., and Littlejohn, S. W. Moral Conflict: When Social Worlds Collide. Thousand Oaks, Calif.: Sage, 1997.

CHAPTER TWENTY-FIVE

Littlejohn, S. W., and Domenici, K. Engaging in Communication in Conflict: Systemic Practice. Thousand Oaks, Calif.: Sage, 2000.

Pearce, W. B., and Pearce, K. A. “Combining Passions and Abilities: Toward Dialogic Virtuosity.” Southern Communication Journal, 2000, 65, 161-175.

Senge, P., Scharmer, C. O., Jaworski, J., and Flowers, B. S. Presence: Human Purpose and the Field of the Future. Cambridge, Mass.: The Society for Organizational Learning, 2004.

Yarbrough, E., and Wilmot, W. Artful Mediation: Constructive Conflict at Work. Boulder, Colo.: Cairns, 1995.

CHAPTER TWENTY-SIX

Appleby, S. The Ambivalence of the Sacred: Religion, Violence, and Reconciliation. Maryland: Rowman and Littlefield, Carnegie Corporation of New York, 2000.

Bartoli, A. “Christianity and Peacebuilding.” In H. Coward and G. Smith (eds.), Religion and Peacebuilding. Albany: State University of New York Press, 2004.

Kelman, H. C. “The Political Psychology of the Israeli-Palestinian Conflict.” Political Psychology, 8, 1987, 347-363.

CHAPTER TWENTY-SEVEN

Ackerman, P., and DuVall, J. A Force More Powerful: A Century of Non-Violent Conflict. New York: Palgrave, 2000.

Barrett J., and Barrett J. A History of Alternative Dispute Resolution. San Francisco: Jossey-Bass, 2004.

Gellatelly, R., and Kierman, B. (eds.). The Specter of Genocide: Mass Murder in Histori­cal Perspective. Cambridge: Cambridge University Press, 2003.

Lederach, J. P. Building Peace: Sustainable Reconciliation in Divided Societies. Washington, D.C.: Institute for Peace Press, 1997.

Schabas, W. The Genocide Convention at Fifty. Washington, D.C.: United States Insti­tute of Peace Press, 1999.

Zartman, I. W., and Kremenyuk, V. (eds.). Peace Versus Justice: Negotiating Forward- and Backward-Looking Outcomes. Oxford: Rowman and Littlefield, 2005.

CHAPTER TWENTY-EIGHT

Avruch, K., and Black, P. “The Culture Question and Conflict Resolution.” Peace and Change, 1991, 16, 22-45.

Fisher, G. Mindsets. Yarmouth, Me.: Intercultural Press, 1988.

Kimmel, P. R. “Sustainability and Cultural Understanding: Peace Psychology as Public Interest Science.” PeaceandConflict: JournalofPeacePsychology, 1995,1,101-116.

Lumsden, M., and Wolfe, R. “Evolution of the Problem-Solving Workshop: An Intro­duction to Social Psychological Approaches to Conflict Resolution.” Peace and Con­flict: Journal of Peace Psychology, 1996, 2, 37-67.

Stewart, E. C., and Bennett, M. American Cultural Patterns: A Cross-Cultural Perspec­tive (rev. ed.). Yarmouth, Me.: Intercultural Press, 1991.

Sumner, W. G. Folkways. Boston: Ginn and Co., 1906.

Weiner, E. (ed.). The Handbook of Interethnic Coexistence. New York: Continuum, 1998.

CHAPTER TWENTY-NINE

Christie, D. J., Wagner, R. V., and Winter, D. D. (eds.). Peace, Conflict, and Violence: Peace Psychology for the 21st Century. Upper Saddle River, N.J.: Prentice Hall, 2001.

Connerley, M. L., and Pedersen, P. B. Leadership in a Diverse and Multicultural Environment: Developing Awareness, Knowledge, and Skills. Thousand Oaks, Calif.: Sage, 2005.

Fry, D. P., and Bjorkqvist, K. (eds.). Cultural Variation in Conflict Resolution. Mahwah, N.J.: Erlbaum, 1997.

Hofstede, G. J., Pedersen, P. B., and Hofstede, G. Exploring Culture: Exercises, Stories and Synthetic Cultures. Yarmouth, Me.: Intercultural Press, 2002.

Jandt, F. E., and Pedersen, P. B. Constructive Conflict Management: Asia-Pacific Cases. Thousand Oaks, Calif.: Sage, 1996.

Ponterotto, J. G., Utsey, S. O., and Pedersen, P. B. Prejudice Prevention (2nd ed.). Thousand Oaks, Calif.: Sage, 1993.

Stout, C., and Fitzduff M. (eds.). The Psychology of War, Conflict Resolution, and Peace. Vol. 2. Westport, Conn.: Praeger, forthcoming.

Thompson, M., Ellis, R., and Wildavsky, A. Cultural Theory. San Francisco: Westview Press, 1990.

CHAPTER THIRTY

Leung, K., and Tjosvold, D. (eds.). Conflict Management in the Asia Pacific Rim: Assump­tions and Approaches in Diverse Cultures. Singapore: Wiley, 1998.

Tjosvold, D., and Leung, K. (eds.) Cross-Cultural Management: Foundations and Future. London: Ashgate Publishing, 2003.

Tjosvold, D., and Leung, K. (eds.). Leading in High Growth Asia: Managing Relation­ships for Teamwork and Change. London: World Scientific, 2004.

Tjosvold, D., Yu, Z. Y., and Su, F. “Cooperative Learning: Potentials and Challenges for Chinese Management Education.” In C. Wankel and R. DeFillippi (eds.), The Cutting Edge of International Management Education, Greenwich, Conn.: Information Age Publishing, 2004.

CHAPTER THIRTY-ONE

Broad, M. L., and Newstrom, J. W. Transfer of Training. Reading, Mass.: Addison- Wesley, 1992.

Bush, R.A.B., and Folger, J. P. The Promise of Mediation: Responding to Conflict Through Empowerment and Recognition. San Francisco: Jossey-Bass, 1994.

Coleman, S., and Raider, E. “International/Intercultural Conflict Resolution Training.” In Oetzel, J., and Ting-Toomey, S. (eds.), The Sage Handbook of Conflict Communi­cation, Thousand Oaks, Calif.: Sage, 2006.

Deutsch, M. The Resolution of Conflict: Constructive and Destructive Processes. New Haven: Yale University Press, 1973.

Fisher, R. J., Ury, W., and Patton, B. Getting to Yes: Negotiating Agreement Without Giving In (2nd ed.). New York: Penguin, 1991.

Lewicki, R. J., Litterer, J. A., Minton, J. W., and Saunders, D. M. Negotiation (2nd ed.). Burr Ridge, Ill.: Irwin, 1994.

Rubin, J. Z., Pruitt, D. G., and Kim, S. H. Social Conflict: Escalation, Stalemate and Settlement (2nd ed.). New York: McGraw-Hill, 1994.

Schwebel, M. Remaking America’s Three School Systems: Now Separate and Unequal. Lanham, Md.: Scarecrow Press, 2003.

Thompson, L. The Mind and Heart of the Negotiator (2nd ed.). Upper Saddle River, N.J.: Prentice Hall, 2001.

Ting-Toomey, S. “Managing Intercultural Conflict Effectively.” In L. A. Samovar and R. E. Porter (eds.), Intercultural Communication: A Reader (7th ed.). Belmont, Calif.: Wadsworth, 1993.

Ting-Toomey, S. Communicating Across Cultures. New York: Guilford Press, 1999.

CHAPTER THIRTY-TWO

Conflict Resolution Quarterly. “Conflict Resolution in the Field: Assessing the Past, Charting the Future.” 2004, 22, 1-2.

Hermann, M. S. Handbook of Mediation: Bridging Theory, Research, and Practice. Malden, Mass.: Blackwell, 2006.

Kolb, D., and others. When Talk Works: Profiles of Mediators. San Francisco: Jossey-Bass, 1994.

Kressel, K. “Practice-Relevant Research in Mediation: Toward a Reflective Research Paradigm.” Negotiation Journal, 1997, 13, 143-160.

Moore, C. W. The Mediation Process: Practical Strategies for Resolving Conflict (2nd ed.). San Francisco: Jossey-Bass, 1996.

CHAPTER THIRTY-THREE

Bunker, B. B., and Alban, B. (eds.). “Conclusion: What Makes Large Group Interven­tions Effective?” Journal of Applied Behavioral Science, 1992, 28(4), 579-591.

Bunker, B. B., and Alban, B. T. Large Group Interventions: Engaging the Whole System for Rapid Change. San Francisco: Jossey-Bass, 1997.

Bunker, B. B., and Alban, B. T. (eds.) “Large Group Interventions.” The Journal of Applied Behavioral Science, March 2005, 41(1), special issue.

Bunker, B. B., and Alban, B. T. The Handbook of Large Group Methods: Creating Systemic Change in Organizations and Communities. San Francisco: Jossey-Bass, 2006.

CHAPTER THIRTY-FOUR

Anderson, L. M., and Pearson, C. M. “Tit for Tat? The Spiraling Effect of Incivility in the Workplace.” Academy of Management Review, 1999, 24, 452-471.

Kessler, T., and Mummendey, A. “Is There Any Scapegoat Around? Determinants of Intergroup Conflicts at Different Categorization Levels.” Journal of Personality and Social Psychology, December 2001, pp. 1090-1102.

Labianca, G., Brass, D. J., and Gray, B. “Social Networks and Perceptions of Intergroup Conflict: The Role of Negative Relationships and Third Parties.” Academy of Man­agement Journal, 1998, 41, 55-67.

Nugent, P. S. “Managing Conflict: Third-Party Interventions for Managers.” Academy of Management Executive, 2002, 16(1), 139-154.

Rahim, M. A. Managing Conflict in Organizations. Westport, Conn.: Greenwood Press, 2001.

Walton, R. E. Managing Conflict: Interpersonal Dialogue and Third-Party Roles (2nd ed.). Reading, Mass.: Addison-Wesley, 1987.

CHAPTER THIRTY-SIX

D’Estree, T. P., Fast, L. A., Weiss, J. N., and Jakobsen, M. S. “Changing the Debate About ‘Success’ in Conflict Resolution Efforts.” Negotiation Journal, 2001, 17(2), 101-113.

Fisher, R. J. Interactive Conflict Resolution. Syracuse, N.Y.: Syracuse University Press, 1997.

Johnson, D. W., and Johnson, R. T. “Teaching Students to Be Peacemakers: Results of Five Years of Research.” Peace and Conflict: Journal of Peace Psychology, 1995, 1, 417-438.

Maoz, I. “Coexistence Is in the Eye of the Beholder: Evaluating Intergroup Encounter Interventions Between Jews and Arabs in Israel.” Journal of Social Issues, 2004, 60(2), 437-452.

Rothman, J. “Action Evaluation and Conflict Resolution Training: Theory, Method and Case Study.” International Negotiation: A Journal of Theory and Practice, 1997, 2(3), 451-470.

CHAPTER THIRTY-SEVEN

Druckman, D. “Puzzles in Search of Researchers: Processes, Identities, and Situations.” International Journal of Conflict Management, 2003, 14, 3-22.

Gelfand, M. J., and Brett, J. M. (eds.). The Handbook of Negotiation and Culture. Stanford, Calif.: Stanford University Press, 2004.

Herrman, M. S. (ed.). The Blackwell Handbook of Mediation: Bridging Theory, Research, and Practice. Oxford, U.K.: Blackwell, 2006.

Pruitt, D. G. Whither Ripeness Theory? Working Paper #25, Institute for Conflict Analysis and Resolution, George Mason University, Fairfax, Va., 2005. Available at: www.gmu.edu/departments/ICAR/wp_25_pruitt.pdf.